Contact Us

Family Services:
For families seeking emergency
assistance for Rent and Utilities

Christine Demaine
Director of Family Services
(704) 333-5040

Administrative Office:

Carla Parks
Director of Administration and Event Planning
(704) 374-1108

Mailing address:
P.O. Box 34708
Charlotte, NC 28234-4708

Office location:
700 Parkwood Avenue
Charlotte, NC 28205-2699
If you are a family seeking emergency Rental or Utility Assistance please call our Family Services office, on Mondays and Wednesdays ONLY between 9 am – 11 am at 704-333-5040 to see if you qualify for Rent or Utility Assistance.

A few of the qualifications are- you must have gone to Crisis Assistance Ministry within the last 30 days. You must have proof of income within the last 60 days. You must have been in your home for at least 60 days and Good Fellows does not help with deposits, new moves, or hotel/motel payments.

Messages left at any other day or time cannot be returned due to the high number of phone calls. We are experiencing an unusually high number of phone calls due to the pandemic.

Our office is closed to the public due to COVID 19 - No Walk-ins are allowed, and we are unable to respond to Emails seeking assistance.

Members and Prospective Members:
Fill in the form below to send an email to the office.